The concept of 'cultural intelligence' (CQ) has gained prominence in organizational psychology as a framework for understanding why some individuals adapt more effectively to cross-cultural environments. Unlike general cognitive ability, CQ specifically encompasses four dimensions: metacognitive, cognitive, motivational, and behavioral. Metacognitive CQ refers to the conscious awareness of cultural assumptions during interactions, while cognitive CQ involves knowledge of norms and practices across cultures. Motivational CQ reflects the intrinsic interest and confidence to engage with other cultures, and behavioral CQ is the capability to exhibit appropriate verbal and non-verbal actions. Research suggests that CQ predicts expatriate job performance and cross-cultural adjustment better than emotional intelligence or personality traits alone. However, critics argue that CQ measurement relies heavily on self-report instruments, which may be susceptible to social desirability bias, thereby questioning the construct's validity in high-stakes assessments.
❓ According to the passage, which of the following is a main limitation of cultural intelligence (CQ) mentioned by critics?
A. CQ does not predict expatriate job performance accurately.
B. CQ measurement may be biased because it depends on self-reporting.
C. CQ lacks a clear definition of its four dimensions.
D. CQ is less important than emotional intelligence in cross-cultural settings.
✅ Correct Answer
B. B) CQ measurement may be biased because it depends on self-reporting.