The concept of 'cultural intelligence' (CQ) has gained prominence in organizational psychology as a framework for understanding why some individuals adapt more effectively to cross-cultural environments than others. Unlike traditional measures of cognitive ability, CQ encompasses four distinct dimensions: metacognitive, cognitive, motivational, and behavioral. Metacognitive CQ refers to the conscious awareness of cultural assumptions during interactions, while cognitive CQ involves knowledge of norms and practices across cultures. Motivational CQ reflects the drive to engage with unfamiliar settings, and behavioral CQ entails the capacity to exhibit appropriate verbal and nonverbal actions. Research suggests that high CQ correlates with better job performance in multicultural teams, yet it is not innate; targeted training can enhance these capabilities. However, critics argue that CQ oversimplifies the dynamic, power-laden nature of cultural encounters, potentially masking systemic barriers that hinder effective intercultural communication.
❓ According to the passage, what is a primary limitation of the cultural intelligence framework?
A. It ignores cognitive aspects of cultural learning.
B. It overemphasizes innate abilities over training.
C. It fails to account for structural inequalities in cultural interactions.
D. It focuses only on behavioral dimensions of adaptation.
✅ Correct Answer
C. It fails to account for structural inequalities in cultural interactions.