The concept of 'cultural intelligence' (CQ) has gained prominence in organizational psychology as a framework for understanding why some individuals adapt more effectively to multicultural environments. Unlike emotional intelligence, which focuses on intrapersonal and interpersonal skills, CQ specifically targets the capability to function across diverse cultural contexts. Researchers have identified four primary components: metacognitive CQ (conscious awareness during intercultural interactions), cognitive CQ (knowledge of cultural norms and practices), motivational CQ (interest and confidence in adapting), and behavioral CQ (ability to exhibit appropriate verbal and non-verbal actions). Studies suggest that CQ predicts job performance and expatriate success more accurately than general cognitive ability alone, particularly in roles requiring extensive cross-cultural negotiation. However, critics argue that current measurements rely heavily on self-report scales, which may overestimate an individual's actual competence due to social desirability bias. Future research aims to develop situational judgment tests to mitigate this limitation.
❓ According to the passage, what is a key limitation of existing CQ measurements?
A. They focus too much on emotional intelligence.
B. They rely on self-report scales that may be biased by social desirability.
C. They do not include behavioral components.
D. They are only applicable to expatriate workers.
✅ Correct Answer
B. B) They rely on self-report scales that may be biased by social desirability.
