The concept of 'cultural intelligence' (CQ) has gained prominence in organizational psychology as a framework for understanding cross-cultural effectiveness. Unlike emotional intelligence, which focuses on intrapersonal and interpersonal skills within a familiar context, CQ specifically addresses the ability to function effectively in culturally diverse settings. Researchers argue that CQ comprises four distinct dimensions: metacognitive (awareness of cultural assumptions), cognitive (knowledge of cultural norms), motivational (interest in adapting), and behavioral (ability to adjust actions appropriately). Studies suggest that high CQ correlates with better job performance in multinational teams, particularly when tasks require negotiation or collaboration across cultural boundaries. However, critics caution that CQ is not a panacea, as structural factors such as power imbalances or institutional discrimination may limit its impact. Thus, while CQ offers a valuable individual-level lens, it must be complemented by systemic organizational changes.
❓ According to the passage, what is a key limitation of cultural intelligence?
A. It ignores the role of emotional intelligence.
B. It fails to address structural issues like power imbalances.
C. It is only useful in negotiation contexts.
D. It cannot be measured reliably.
✅ Correct Answer
B. It fails to address structural issues like power imbalances.
