The concept of 'cultural intelligence' (CQ) has gained prominence in organizational psychology as a measure of an individual's ability to function effectively across diverse cultural contexts. Unlike general cognitive ability, CQ encompasses four distinct dimensions: metacognitive, cognitive, motivational, and behavioral. Metacognitive CQ refers to the conscious awareness of cultural assumptions during interactions, while cognitive CQ involves knowledge of norms and practices in different cultures. Motivational CQ reflects the drive to adapt, and behavioral CQ is the capability to exhibit appropriate verbal and nonverbal actions. Research indicates that high CQ predicts better job performance in multinational teams, particularly when tasks require negotiation or conflict resolution. However, scholars caution that CQ is not innate; it can be developed through targeted training and immersive experiences. Thus, organizations increasingly incorporate CQ assessments into their hiring and leadership development processes, recognizing that technical expertise alone is insufficient for global success.
❓ What is the main purpose of the passage?
A. To argue that cultural intelligence is more important than technical expertise
B. To explain the concept of cultural intelligence and its relevance in global organizations
C. To criticize organizations for overemphasizing cultural intelligence
D. To describe the limitations of traditional cognitive ability tests
✅ Correct Answer
B. To explain the concept of cultural intelligence and its relevance in global organizations