The concept of 'cultural intelligence' (CQ) has gained prominence in organizational psychology as a framework for understanding effectiveness in cross-cultural interactions. Unlike emotional intelligence, which focuses on intrapersonal and interpersonal skills within a familiar cultural context, CQ specifically addresses the capability to adapt to and function in culturally diverse settings. Researchers have identified four distinct dimensions of CQ: metacognitive, cognitive, motivational, and behavioral. The metacognitive dimension involves higher-order thinking about cultural assumptions, while the cognitive dimension encompasses knowledge of norms and practices in different cultures. Motivational CQ reflects the drive and interest to engage with other cultures, and behavioral CQ pertains to the ability to exhibit appropriate verbal and nonverbal actions during intercultural encounters. Studies suggest that CQ can be developed through targeted training and international experience, making it a valuable asset for global managers.
❓ According to the passage, which of the following statements about cultural intelligence (CQ) is TRUE?
A. CQ is the same as emotional intelligence but applied in a different context.
B. CQ is primarily concerned with understanding one's own cultural background.
C. CQ consists of four dimensions, including the ability to regulate one's emotions.
D. CQ can be improved through deliberate training and exposure to other cultures.
✅ Correct Answer
D. D. CQ can be improved through deliberate training and exposure to other cultures.