Listen to a conversation between a student and a university housing advisor.
Student: Hi, I'm calling about the dormitory room I was assigned for next semester. I requested a single room, but I just saw on my housing portal that I've been assigned to a double.
Advisor: Let me pull up your file. Okay, I see that you submitted a request for a single room, but unfortunately, singles are in very high demand this year. We allocate them based on need—for example, students with medical conditions or seniors completing final projects.
Student: I understand, but I have a chronic sleep issue, and I have a doctor's note. I submitted it with my housing application.
Advisor: Oh, I see the note here. It seems there was a processing delay—your medical documentation wasn't reviewed until after the initial room assignments were made. I apologize for the oversight. We can put you on a priority waitlist for a single room, but I can't guarantee a switch before the semester starts.
Student: So what should I do in the meantime?
Advisor: I recommend you contact the Disability Services Office to formally register your condition. That will speed up any future housing accommodations. Also, you can email the housing office, and we'll note your case. Check your email daily—if a single opens up, we'll notify you within 48 hours.
❓ 質問 Why was the student initially assigned a double room instead of a single?
A. A) The student did not submit a doctor's note.
B. B) The student's medical documentation was not reviewed in time.
C. C) The student's request for a single room was denied due to lack of seniority.
D. D) The student applied for housing after the deadline.
✅ 正解
B) The student's medical documentation was not reviewed in time.
TOEFL Listening Tips
Skim the questions first to predict the content
Watch for signal words in lectures and conversations (however, actually, in fact)
For main idea questions, focus on the beginning; for detail questions, focus on examples and data
For attitude questions, pay attention to the speaker's tone and word choice
Take notes on keywords; don't try to write down every word
